Q: Do I need any other software to
run Ornamental Pro?
A: No, Ornamental Pro is a stand-alone program.
Q: What kind of computer does Ornamental
Pro run on?
A: A PC running Windows XP, Windows Vista, Windows 7, Windows 8 or Windows
Q: How many computers can I load one copy
of Ornamental Pro onto?
A: Up to 4 computers
Q: How is Ornamental Pro delivered?
A: Each and every Ornamental Pro customer will automatically get an email
with a link to download Ornamental Pro as well as a security key to unlock
the software. All orders from the USA also will receive 2 installation
CD's in the mail. Customers in Canada, Europe and Australia have the option
of receiving CD's in the mail by choosing USPS in the shipping options.
All other countries in Africa, Asia and South America receive a download
only. Downloads are sent out Monday-Friday 0700-1400 USA Mountain Time
Q: How do I get the component library
updates as they come out?
A: You can download them at any time from our website. The address for
library updates and software updates is provided with Ornamental Pro.
Q: Is there a guarantee for Ornamental
A: We guarantee that Ornametal Pro has the capability to help you create
any of the example drawings on this entire website. If you see it, Ornamental
Pro can draw it.
Q: What units of measure can I set Ornamental
Pro to accept.
A: Inches (fractions or decimals), feet, milimeters, centimeters and meters.
You can set the units of measure that you would like displayed, however,
you can enter any number and any format. For instance, if you have the
program set to display inches in decimals, you can still enter fractions,
metric numbers, etc, and they will automatically convert.
Q: What kind of technical support is included
with the program?
A: There is no telephone technical support for Ornamental Pro. Instead,
you get clear and concise instruction manuals, as well as answers to technical
support questions by email.
Q: Does Ornamental Pro provide a cut list?
A: No, not at this time. If you need cut list capability now, FabCad
(another railing program on the market) may work better for you.
Q: Can I load the Ornamental Pro casting
libraries into CAD?